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Ingredients That Make Great Content

Somebody recently asked me what makes GREAT content. Great writing? Strategic ideas? Creative storytelling? Or a captive audience, maybe?

In fact, What makes ANYTHING or for that matter ANYONE really GREAT?

To be honest, I think it would be achieving A purpose. Being effective in THEIR unique context. Content is no different. But interestingly, the ingredients to GREAT content are not necessarily intrinsic to the content itself. In fact, they have very little to do with the actual writing itself.

Why is that?

1. It Needs to Be Read: The single biggest metric and the MOST OBVIOUS boundary between success and failure is the simple matter of consumption.

Did anybody see it?

Which depends entirely on the promotion channels and budget and NOT on the content itself. I know people who post amazing stuff on their website hoping that people will gravitate to it organically. Please stop holding your breath…they wont.

A good content distribution strategy backed by a reasonable budget is THE STARTING POINT, NOT an afterthought. And frankly, a tasteless joke that got read is technically more successful ( and GREATER) than the insightful tweet that nobody saw.

2. It needs to evoke a response: Once promotion gives content an opportunity to debut at the ball, it STILL needs to find somebody to dance.

Does anyone care?

Content is as good or bad as it’s ability to achieve results. Getting noticed can often be as lofty a goal as any other. It all depends on your position in the purchase cycle.

To my mind, unrealistic goals are the biggest enemies to what is otherwise good ( and maybe even GREAT) content

3. It needs to be repeatable: There is really nothing like great content. There are only great campaigns. And these require repeatability.

Can you do it again?

Today, tomorrow and then the week after? Great content needs GREAT content development strategy which is able to identify a brand’s relevance to it’s intended customer and communicate that effectively every single time, time after time.

The foundation of GREAT content lies in the ability of a marketers to create a sustainable engagement which requires the ability to succeed more than once.

So in summary, GREAT content requires 3 critical ingredients.

a) A promotion budget that gets it seen.
b) A consumer insight that makes it useful.
c) A process that allows ongoing relevance.


With more than 20 years experience in marketing, Neema Kapoor is the Managing Editor at Relevance.

Neema has been a digital marketing strategist for over 10 years now. Prior to moving to digital marketing, Neema held roles in Sales, General Management and Marketing in organization such as the Taj Group of Hotels, QAI Global, the world’s leading process consultancy and HP. At HP she was the Country Category Manager, for a large and successful line of laser printers.

Neema has a degree in Japanese and a post graduate degree in Business Administration. She is also a Certified Scrum Specialist, a training she undertook to bring more agility to content processes as part of her work as a digital marketing specialist.

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